Frequently Asked Questions
Everything you need to know about Gear for Good.
What is the 'Del DĂa' collection?
Our Del DĂa products are one-of-a-kind items made from 100% repurposed fabric. Each piece is designed by an artisan in the Philippines who has total creative control over the color combinations, meaning no two bags are exactly alike.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your gear sooner for your next adventure.
What is your return policy?
We offer free returns and exchanges within 30 days of purchase, provided the items are in new, unused condition with original tags attached. Please note that 'Final Sale' items are not eligible for return.
Do you offer a warranty on your products?
Yes, we stand behind our gear with the 'Guaranteed for Good' promise. We offer repairs, replacements, or store credit for any product that has a manufacturing defect or fails to meet our quality standards.
How should I clean my Cotopaxi down jacket or fleece?
We recommend machine washing on a cold, gentle cycle with a technical detergent. For down products, tumble dry on low heat with clean tennis balls to restore loft. Always avoid bleach and iron.
How does Cotopaxi support social impact?
As a certified B Corp, we donate 1% of our annual revenue to the Cotopaxi Foundation, which supports non-profit partners dedicated to poverty alleviation and community development globally.